Acceptable Use Policy
This policy outlines the acceptable use of PixelAura's website, services, and any content we provide.
Purpose
This Acceptable Use Policy ensures that all users can enjoy our services in a safe, legal, and respectful environment. By using our website or services, you agree to comply with these guidelines.
Acceptable Use
You may use our website and services for:
- Legitimate business purposes related to graphic design and branding
- Requesting quotes and information about our services
- Viewing our portfolio and learning about our design process
- Communicating with us about potential projects
- Accessing resources and information we provide
Prohibited Activities
You may not use our website or services for any of the following:
Illegal Activities
- Any activity that violates local, national, or international laws
- Requesting designs for illegal businesses or activities
- Money laundering or other financial crimes
- Fraud, identity theft, or impersonation
Harmful Content
- Content that promotes violence, hatred, or discrimination
- Harassment, bullying, or threatening behavior
- Content that is defamatory, libelous, or slanderous
- Adult content, pornography, or sexually explicit material
- Content promoting illegal drugs or substances
Intellectual Property Violations
- Requesting copies or imitations of existing copyrighted designs
- Using our designs without proper licensing
- Providing materials that infringe on third-party rights
- Claiming ownership of our work without authorization
Technical Abuse
- Attempting to hack, breach, or compromise our systems
- Using automated tools to scrape our website
- Overloading our servers with excessive requests
- Attempting to access restricted areas of our website
- Introducing viruses, malware, or other harmful code
Spam and Abuse
- Sending unsolicited communications or spam
- Creating fake accounts or providing false information
- Repeatedly submitting the same requests or information
- Using our contact forms for purposes other than legitimate inquiries
Content Guidelines
When providing content, materials, or information to us, you must ensure that:
- You have the legal right to use and share all provided materials
- Content is accurate and not misleading
- Materials do not violate any third-party rights
- Content is appropriate for a professional business environment
- Information provided is truthful and complete
Professional Standards
We expect all interactions to maintain professional standards:
- Respectful communication with our team
- Honest representation of your business and needs
- Timely responses to project-related communications
- Adherence to agreed-upon project timelines and requirements
- Professional conduct during all business interactions
Reporting Violations
If you become aware of any violations of this policy, please report them to us immediately:
- Email: info@pixelaura.eporichoy.com
- Include details about the violation and any supporting evidence
- We will investigate all reports promptly and confidentially
Enforcement
Violations of this policy may result in:
- Warning or request to cease the prohibited activity
- Temporary or permanent suspension of services
- Termination of ongoing projects
- Legal action if warranted
- Reporting to appropriate authorities for illegal activities
Cooperation with Authorities
We reserve the right to cooperate with law enforcement agencies and may disclose information about users who violate this policy when required by law or to protect our rights and safety.
Modifications
We may update this Acceptable Use Policy at any time. Continued use of our services after changes constitutes acceptance of the updated policy. We encourage you to review this policy regularly.
Questions and Contact
If you have questions about this policy or need clarification about acceptable use, please contact us:
- Email: info@pixelaura.eporichoy.com
- Address: Dhaka, Bangladesh
- Phone: +8801771770033