Privacy Policy

This policy explains what we collect, why we collect it, how we use and share it, and your choices.

Who We Are

PixelAura operates PixelAura's website and design services. You can contact us at info@eporichoy.com.

Data We Collect

  • Account and Contact Data: Name, email address, phone number, and business information you provide when contacting us or requesting services.
  • Project Content: Text, images, logos, and other materials you provide for design projects.
  • Usage and Device Data: Information about how you use our website, including IP address, browser type, device information, and pages visited.
  • Cookies: Small files stored on your device to improve website functionality and user experience.
  • Support Messages: Communications you send to our support team.
  • Transaction Data: Payment information (excluding full card numbers), billing addresses, and transaction history.

Why We Use Your Data

We use your personal information to:

  • Provide design services and deliver project deliverables
  • Communicate with you about your projects and provide customer support
  • Process payments and prevent fraud
  • Analyze website usage and improve our services
  • Comply with legal obligations
  • Send marketing communications (with your consent where required)

Legal Bases for Processing

Where applicable, we process your data based on:

  • Contract: To fulfill our design service agreements with you
  • Legitimate Interests: To improve our services, prevent fraud, and conduct business operations
  • Consent: For marketing communications and non-essential cookies
  • Legal Obligations: To comply with applicable laws and regulations

How We Share Your Data

We may share your information with:

  • Service Providers: Third-party companies that help us provide hosting, payment processing, and other services
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell personal information or engage in cross-context advertising.

International Transfers

When we transfer your data internationally, we use appropriate safeguards such as Standard Contractual Clauses to ensure your data remains protected.

Data Retention

We keep your personal information as long as needed for project requirements and legal obligations, then delete or anonymize it. Specific retention periods vary based on the type of data and applicable legal requirements.

Security

We implement organizational and technical measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your personal information
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

Region-Specific Rights

EU/UK Residents

Under GDPR/UK GDPR, you have additional rights including the right to lodge a complaint with your local data protection authority.

California Residents

Under CCPA/CPRA, you have rights to know what personal information we collect, delete your information, and opt-out of sales (though we don't sell personal information).

Brazil Residents

Under LGPD, you have rights similar to GDPR, including access, correction, deletion, and portability of your personal data.

Children's Privacy

Our services are not intended for children under 13 years of age (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will post any changes on this page with a new effective date.

Contact Us

If you have questions about this privacy policy or want to exercise your rights, please contact us at:

Effective Date: January 1, 2024

Last Updated: January 1, 2024